Category Archives : customer service


Morgan Stanley: A Social Start or Too Little Too Late?

  In a word, progress.   Morgan Stanley recently announced that their advisors have been permitted to tweet, an activity previously restricted by the company. In the past, advisers had to choose from an approved ‘tweet library’ if they wanted to share any sort of update through their Twitter accounts. As you can imagine, the […]


torontovaporizer coupon page

TorontoVaporizer Embraces The Promo Code Hunt 1

Disclaimer: This post was NOT solicited, requested and I received no compensation from TorontoVaporizer.ca, RedFlagDeals or RetailMeNot or any of their partners. What baffles me about the online shopping environment is how street-smart some consumers can be in stores, but only in stores. I’ve seen it numerous times: people who will haggle until they’re blue […]


Brand Win: Jewlr Delivers Exceptional Customer Service

Disclaimer: This post was NOT solicited, requested and I received no compensation from Jewlr or any of its partners. If you need custom jewellery, there are plenty of places to go. Increasingly, you’ll find online retailers subscribing to the Burger King motto (Have it your way) to combat the extensive range of choice that we […]

Jewlr

ebay fraud

Beware the eBay Seller Market

A story of fraud that comes from someone very near and dear to me. While trying to purchase a gift, my girlfriend found a too-good-to-be-true deal on eBay. The company, called Acentia Marketing, was sending her two shirts at a steep discount via a Paypal transaction. Long story short, she was frauded, and Paypal was […]